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Wednesday, March 21, 2007

Moment of Truth - Dr. Young Kwon

Despite the excitement of seeing my child's heartbeat, we were terribly disappointed at our experience with the doctor's visit.

1) We had to pay for parking! Well, the first hour was free. But still... we live in L.A. and we were not in downtown, or Disneyland! We shouldn't have to pay for parking! (For those who are not familiar with life in Los Angeles, unless you are visiting downtown district, you seldom have to pay for parking. And Dr. Kwon's office is just 10 minutes away from our house... hardly near anything.)

2) We had to wait more than an hour just to see the doctor! Hello? We had an appointment that was made more than a week ago!

3) The doctor's office is a partnership with 2 (or 3) other doctors. But their waiting area is not large enough to accommodate that many waiting patients... for an hour! It was crowded, and noisy!

4) Cash only!? But I have an Insurance Pay Flex account! (Even though I have already lost my card.)

5) Dr. Kwon was obviously busy! He didn't seem to want to spend too much time with us! Considering this is our first child, we have quite a few questions for him! Questions like... what am I going to do with my bottle of La Tour? Can we still go surfing? Which hotel in Las Vegas is smoke-free? and more. But as soon as Dr. Kwon was done with the Ultra Sound, he was heading towards the door and told us to come back in a month! He could have at least faked-it to show that he cares!

Overall, it was a very poor first experience with this doctor! As soon as we left the office, we agreed that we will try to find another one.

1 comment:

Spammy Pie said...

You should send the link to this blog posting to your Doctor.

Remember, you're a Client as well as a Patient.

Give 'em hell!